Managed OfficeLink (WAN) - Available Packages
OfficeLink*, OfficeLink Secure*, and RetailLink*
| OfficeLink* | OfficeLink Secure* | RetailLink* | |
| Delivered over DSL or ADSL | Yes | No | Yes |
| Managed VPN Tunnels | 1 to 5 | 10 to 50 | 1 |
| Managed Monitoring | Yes | Yes | Yes |
| Network Address Translation (NAT) | Yes | Yes | Yes |
| Bandwidth Usage Statistics | Yes | Yes | Yes |
| Managed Firewall Services | Yes | Yes | No |
| Cisco security appliance Firewall Hardware | Yes | Yes | No |
| Modem or Router | Yes | N/A | Yes |
| Direct Internet Access | Yes | N/A | Yes |
| Dial-up Failover | No | No | Yes |
RemoteLink*
- VPN client software to access resources from remote location
- A "secure tunnel" from the remote machine
- Administration of accounts a secure customer portal myaccount.primus.ca
- Unique passwords for each user
- Technical support to a designated single point of contact for the VPN client software
EnterpriseLink*
- Full access to Primus’ multi-homed, high-speed Internet backbone connections
- Choice of shared cabinet space (1/8th, 1/4, ½), dedicated cabinet space, or custom-sized cage space
- Bandwidth billing based on gigabytes transferred per month or 95th percentile megabits per second per month
- 100Mbps Ethernet connection with redundant 100Mbps Ethernet connection to backup router as an option (HSRP)
- Daily tape backup swaps
- "Remote hands" assistance
- 24/7 physical access to your server by you and your pre-authorized technicians
- Access to a powerful web-based portal to monitor service performance metrics, manage security for your authorized contacts, submit and view trouble ticket requests, manage DNS and optional email services, and manage your account
*Includes some or all features depending on the package selected.
Order by Phone: 1-888-502-8380
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