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Globe Card FAQs

Answers:

How can I get a Primus Canada Globe Card?
As a Primus Canada customer, you can call our Customer Service number at 1-877-236-5085 to order your Globe Card today.

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How long does it take for me to receive my Globe Card?
Approximately 10 days by mail.

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How do the Globe Card calls appear on my bill?
Globe Card calls appear on your bill identifying when the call was made, the location from where the call was made and the destination number.

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What happens if I lose my Globe Card?
If your card is lost or stolen you should call our Customer Service number immediately at 1-877-236-5085.

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How much does it cost to call from country X to country Y?
International country-to-country rates are available from our Customer Service team at 1-877-236-5085.

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Can I use my Globe Card from Overseas locations?
Yes. The Primus Globe Card can now be used from over 25 overseas locations.

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From which countries can I originate calls?

In addition to Canada and the US, you can originate calls from 27 international locations.

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How do I reach Customer Service?
Primus Canada Customer Service can be reached at 1-877-236-5085.

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If you would like to switch to Primus Canada and request a complimentary Globe Card or,

If you are already a customer and would like to order a Globe Card or inquire about the rates call us today at 1-877-236-5085.